Privacy Policy

Last updated: August 6, 2026

  1. Who We Are

This Privacy Policy explains how personal information is collected, used, stored, and shared through the Albion Science Lab website and online store.

Website:
https://albionsciencelab.com

Albion Science Lab is a website and online store operated by COLORFULLY LIMITED, a limited company registered in Hong Kong.

Legal Business Operator:
COLORFULLY LIMITED

Registered Business Address:
Room 602, 6/F, Kai Yue Commercial Building,
No. 2C Argyle Street, Mong Kok,
Kowloon, Hong Kong

COLORFULLY LIMITED is responsible for the collection and use of personal information through this website.

For privacy-related questions or requests, contact:

Email:
info@albionsciencelab.com

  1. Information We Collect

When you browse our website, create an account, place an order, submit a form, or contact customer support, we may collect the following information:

  • Your first and last name
  • Billing and delivery address
  • Email address
  • Telephone number, where provided or required for delivery
  • Customer account information and login details
  • Products ordered, product strength or variant selected, quantity, and order value
  • Order number, order status, delivery information, and customer notes
  • Communications sent through our contact forms, email, or customer-support channels
  • IP address, browser type, device information, operating system, and approximate location
  • Website activity, including pages viewed, cart activity, login activity, and checkout activity
  • Fraud-prevention, security, and technical diagnostic information

Please provide only information that is accurate, relevant, and necessary for your enquiry or order.

  1. How We Collect Information

We may collect personal information:

  • Directly from you when you create an account, place an order, complete a form, or contact us
  • Automatically through cookies, server logs, security tools, and similar technologies
  • From payment, delivery, hosting, fraud-prevention, or technical service providers where necessary to operate the website or complete an order
  • From public authorities or other lawful sources where required for legal, security, or fraud-prevention purposes
  1. How We Use Your Information

We may use personal information to:

  • Process, confirm, and manage orders
  • Send order confirmations and order-status notifications
  • Arrange delivery and communicate about shipments
  • Respond to customer-service and product enquiries
  • Manage customer accounts
  • Verify information connected with an order
  • Detect and prevent fraudulent, abusive, unauthorized, or unlawful activity
  • Protect the security and proper operation of the website
  • Maintain accounting, tax, administrative, and business records
  • Resolve disputes, complaints, delivery issues, and refund requests
  • Improve website performance, usability, and customer support
  • Enforce our website terms and store policies
  • Comply with applicable legal, regulatory, tax, and reporting obligations
  1. Legal Grounds for Processing

Where applicable law requires a legal basis for processing personal information, we may process information because:

  • It is necessary to process or fulfil an order
  • It is necessary to respond to a request made before an order is placed
  • It is necessary for our legitimate business interests, including website security, fraud prevention, customer support, record keeping, and service improvement
  • It is necessary to comply with a legal or regulatory obligation
  • You have provided consent for a specific purpose

Where processing is based on consent, you may withdraw that consent, subject to applicable law and any processing already lawfully completed.

  1. Orders and Payments

Our store may offer Cash on Delivery in locations where that method is available.

When an order is placed using Cash on Delivery, we do not collect or store payment-card details.

Order information may include:

  • Customer name
  • Billing and delivery address
  • Email address
  • Telephone number
  • Product, strength or variant selected
  • Quantity and order value
  • Order status and delivery information

If electronic payment methods are introduced, payment information may be processed directly by the selected payment-service provider.

We do not normally receive or store complete payment-card numbers. Payment providers process payment information according to their own privacy policies and security procedures.

The payment methods available may vary by customer location, order value, and checkout configuration.

  1. Who We Share Information With

We only share personal information where reasonably necessary to operate the website, complete an order, protect the business, or comply with legal obligations.

Information may be shared with:

  • Website hosting and infrastructure providers
  • Website maintenance and technical-support providers
  • Email-delivery and communication providers
  • Payment-service providers, where electronic payments are available
  • Delivery, courier, fulfilment, and logistics providers
  • Website security, fraud-prevention, and abuse-monitoring providers
  • Accounting, legal, insurance, and professional advisers
  • Government authorities, courts, regulators, law-enforcement agencies, or tax authorities where disclosure is legally required
  • A purchaser, successor, or adviser involved in a genuine business restructuring, acquisition, or transfer, subject to appropriate confidentiality arrangements

Service providers should receive only the information reasonably necessary to perform their assigned services.

We do not sell personal information to third parties.

  1. Cookies and Similar Technologies

Our website uses cookies and similar technologies to operate essential website and store functions.

Cookies may be used to:

  • Remember products added to the shopping cart
  • Maintain a shopping or login session
  • Determine whether the cart contains products
  • Support checkout and customer-account functions
  • Remember account and website preferences
  • Protect the website against fraud, spam, and unauthorized access
  • Measure website performance and diagnose technical problems
  • Support analytics or advertising functions where those services are enabled

Some cookies are temporary and expire when the browser is closed. Other cookies may remain for a limited period to remember preferences or maintain account and security functions.

You can control or delete cookies through your browser settings.

Disabling essential cookies may prevent the cart, account, login, or checkout functions from working correctly.

Where required by applicable law, non-essential cookies will be used only after the required consent has been obtained.

  1. Marketing Communications

We may send promotional or marketing communications only where permitted by applicable law.

Where consent is required, marketing communications will be sent only after you have provided the relevant consent.

You may unsubscribe from promotional email communications by using the unsubscribe option included in the message or by contacting us.

Transactional communications concerning an order, account, delivery, security issue, or customer-service request are not promotional communications and may still be sent where necessary.

  1. Customer Accounts

If you create an account, we store information provided in your customer profile.

You may be able to view or edit certain account information through the My Account section.

Website administrators and authorized service providers may access account information where necessary to:

  • Provide customer support
  • Manage orders and deliveries
  • Investigate technical or security issues
  • Prevent fraud or unauthorized access
  • Maintain and operate the website

You are responsible for keeping your account credentials confidential and for notifying us if you suspect unauthorized access to your account.

  1. How Long We Retain Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

  • Order processing and customer-service requirements
  • Customer account status
  • Accounting and tax-record requirements
  • Fraud prevention and website security
  • Legal, regulatory, and contractual obligations
  • The need to resolve disputes or enforce agreements

Customer account information may be retained while the account remains active.

Order and transaction records may be retained after account closure where necessary for legal, tax, accounting, administrative, security, fraud-prevention, or dispute-resolution purposes.

Information that is no longer reasonably required will be deleted, anonymized, or securely restricted, subject to applicable legal and technical requirements.

  1. Your Privacy Rights

You may have the right to request access to and correction of personal information held about you.

Depending on the law applicable to you, you may also have the right to request:

  • Confirmation of whether we hold personal information about you
  • A copy of personal information we hold about you
  • Correction of inaccurate or incomplete information
  • Deletion of information that is no longer required
  • Restriction of certain processing activities
  • Objection to certain processing activities
  • Withdrawal of consent where processing is based on consent
  • Closure of your customer account
  • Transfer of certain information in a commonly used format
  • A complaint to the relevant data-protection authority

These rights may be subject to legal limitations and exceptions.

Certain information may not be deleted immediately where it must be retained for legal, accounting, tax, fraud-prevention, security, or dispute-resolution purposes.

We may need to verify your identity before processing a privacy request.

To submit a privacy request, contact:

info@albionsciencelab.com

  1. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against:

  • Unauthorized access
  • Accidental loss
  • Improper disclosure
  • Unauthorized alteration
  • Misuse or destruction

Access to personal information is limited to persons and service providers who reasonably require it for authorized business purposes.

However, no website, online transmission, electronic storage system, or security measure can be guaranteed to be completely secure.

You should not send highly sensitive or unnecessary personal information through an ordinary contact form or unencrypted email.

  1. International Data Processing

Some hosting, email, security, analytics, payment, logistics, or technical service providers may process information outside Hong Kong or outside the customer’s country of residence.

Privacy and data-protection laws in those locations may differ from the laws in the customer’s jurisdiction.

Where reasonably applicable, we take steps to select service providers that maintain appropriate privacy and security safeguards and to limit the information shared to what is necessary for the relevant service.

  1. Third-Party Links and Embedded Content

Our website may contain links to, integrations with, or embedded content from third-party websites and services.

Third-party services may collect information, use cookies, or monitor interactions according to their own privacy policies.

This Privacy Policy does not govern independent third-party websites or services.

You should review the privacy policy of a third-party service before providing personal information to it.

  1. Children’s Privacy

Our website, online store, and products are not directed to children.

We do not knowingly collect personal information from children.

If you believe that a child has submitted personal information through this website, contact us so the information can be reviewed and removed where appropriate.

  1. Changes to This Privacy Policy

We may update this Privacy Policy when:

  • Our website or services change
  • New payment, delivery, analytics, security, or technical providers are introduced
  • Our data-processing practices change
  • Applicable legal or regulatory obligations change

The latest version will be published on this page together with the updated revision date.

Material changes may also be communicated through the website or other appropriate channels where required.

  1. Contact Us

For questions about this Privacy Policy, personal information, or a privacy request, contact:

Albion Science Lab

Operated by:
COLORFULLY LIMITED

Registered Business Address:
Room 602, 6/F, Kai Yue Commercial Building,
No. 2C Argyle Street, Mong Kok,
Kowloon, Hong Kong

Website:
https://albionsciencelab.com

Email:
info@albionsciencelab.com

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